Job Description

• Act as the primary liaison between business stakeholders, clients, and technical teams to capture and translate requirements into clear user stories and product specifications
• Lead requirements gathering sessions with internal and external stakeholders; create detailed business process flow diagrams, data mapping documents, and integration specifications
• Own and groom the product backlog; prioritize features and enhancements based on business value and technical feasibility
• Work closely with engineering teams to clarify requirements, support sprint planning, and ensure successful implementation of features
• Analyze complex system integrations and data flows to identify gaps, dependencies, and opportunities for optimization
• Collaborate with QA and development to define acceptance criteria and validate the functionality of delivered features
• Troubleshoot technical issues across systems, including basic code-level debugging and SQL/database analysis
• Understand and interpret relational database structures, write and review SQL queries, and ensure data integrity across systems
• Communicate effectively with all levels of stakeholders, from developers to executive leadership, translating technical information into business terms and vice versa
• Contribute to the creation of internal and client-facing documentation, including release notes, API guides, and integration support materials

• 10+ years of experience in product ownership, business analysis, or a hybrid technical-functional role
• Strong understanding of system integrations, APIs, and data mapping
• Experience working with cross-functional agile teams and leading product lifecycle from discovery through delivery
• Proven ability to elicit requirements, map business processes, and define user stories with clear acceptance criteria
• Hands-on experience with relational databases (e.g., SQL Server, PostgreSQL); able to write and interpret SQL queries
• Ability to debug or read through application code (basic knowledge of scripting or object-oriented languages is a plus)
• Exceptional communication skills - written, visual, and verbal - with the ability to present complex concepts clearly to both technical and non-technical audiences
• Experience with tools like JIRA, Confluence, Figma/Visio, Postman, and data visualization platforms (e.g., Power BI or Tableau)
• Familiarity with Agile/Scrum methodology and SDLC best practices

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