Call Center Customer Service Representative Job at Kelly, Richardson, TX

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  • Kelly
  • Richardson, TX

Job Description

Call Center Customer Service Representative

Ready to move your career forward? Put your career in motion with an exciting new opportunity! Join the Kelly Professional & Industrial team as a Virtual/Remote Benefits Customer Service Representative supporting a premier client near Richardson, TX. We're committed to helping you succeed at every step along the way.

Position Details

  • Title: Virtual/Remote Benefits Customer Service Representative
  • Location: Richardson, TX (remote, within a 1-hour radius of the work location)
  • Pay Rate: $18.50/hour
  • Schedule: Monday through Friday (no weekends), must be available between 6am6pm with occasional extended hours to 9 pm

Why You'll Love This Role

  • Enjoy the flexibility of working from home.
  • Be part of a supportive team focused on your development.
  • Earn competitive pay and unlock access to exclusive Kelly perks.

A Day in the Life

  • Provide compassionate, professional assistance to plan participants via phone, email, and instant messaging.
  • Tailor your communication style to meet the needs of diverse individuals, maintaining professionalism even in challenging interactions.
  • Safeguard confidential information in accordance with HIPAA and data privacy standards.
  • Accurately document calls and case notes with attention to detail.

You'll Be a Great Fit If You Have:

  • High School Diploma or GED (required)
  • Previous customer service experience (preferred)
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office; ability to navigate multiple computer windows
  • Minimum typing speed of 30 WPM
  • Ability to work effectively in a virtual environment within the specified location radius

Perks & Benefits

  • Fully remote position
  • Competitive hourly pay
  • Exclusive access to Kelly perks & resources

Ready to apply? Bring your enthusiasmdiscover what's next for your career with Kelly!

Kelly

Job Tags

Hourly pay, Work at office, Remote work, Monday to Friday

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