POSITION SUMMARY The Business Analyst – Operations & Systems plays a critical role in improving how work gets done across RiteScreen. This individual partners with business leaders and IT to analyze processes, identify inefficiencies, and implement system-driven solutions that enhance operational performance. This role operates at the intersection of operations, technology, and execution—translating business needs into actionable system requirements and ensuring successful delivery of high-impact initiatives. The ideal candidate thrives in a fast-paced manufacturing environment and brings a strong mix of analytical thinking, systems knowledge, and hands-on execution. ESSENTIAL DUTIES AND RESPONSIBILITIES Business Process Analysis and Optimization • Partner with cross-functional teams to document and analyze current workflows across manufacturing, order management, finance, and operations • Identify opportunities to improve efficiency, automation, and data accuracy • Quantify improvement opportunities through data analysis and financial modeling Requirements Gathering and Solution Development • Translate business needs into clear user requirements and functional specifications • Collaborate with IT and project teams to design and implement system solutions • Ensure alignment between business goals and technical execution Testing, Implementation, and Adoption • Lead User Acceptance Testing (UAT), including test plan development and execution • Coordinate testing with end users and document issues or enhancements • Support system implementations, training, and user adoption Communication and Stakeholder Alignment • Serve as the primary liaison between business teams and IT • Communicate project updates, risks, and priorities to stakeholders • Partner with leadership to align initiatives with strategic objectives Performance Measurement and Continuous Improvement • Develop business cases and prioritize initiatives based on ROI • Define and track KPIs to measure process performance and improvement outcomes • Drive change management efforts to ensure successful adoption Documentation and Governance • Maintain process documentation, requirements, and training materials • Map system and data flows across ERP, WMS, and supporting platforms Other Duties • Perform additional responsibilities as assigned 25% Estimated Travel QUALIFICATIONS • Bachelor’s degree in Business, Engineering, Information Systems, or related field preferred • 3–7+ years of experience in business analysis, operations, or systems roles • Experience in a manufacturing environment strongly preferred • Strong Excel and data analysis skills • Proven ability to manage multiple priorities and drive results • ERP System experience required WHY RITESCREEN At RiteScreen, we move fast, solve real problems, and build solutions that make an immediate impact across our operations. This role offers the opportunity to directly influence how work gets done across multiple facilities while working alongside a collaborative and driven team. RiteScreen is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. #IH #ZR Employment Type: Full Time Salary: $100,000 - $120,000 Annual
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