Job Description

Do you want to have a fulfilling career with purpose helping people obtain their Veteran's disability benefits? The VA Intake Analyst serve as the primary liaison for potential clients, conducting thorough intake case reviews, verifying eligibility, and accurately documenting all necessary information and evidence for disability claims and benefits, to ensure the percentage of disability, write recommendations and, explain the decision and reason. They will be proficient in using computers, be able to verify that there are no discrepancies within documents, and excel at both verbal and written communication. They will be detail-oriented, professional and have a genuine desire to meet the needs of others. Work hours are Monday - Friday from 9:00 am to 6:00 pm EST. Training for the position will also be from 9:00 am to 6:00 pm EST. This is a remote work from home position.

Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off and 10 company paid holidays after 90 days of employment.

ESSENTIAL RESPONSIBILITIES:
• Conduct outbound calls to (potential clients) veterans or their survivors who have completed consultations for VA disability compensation to see if they meet the criteria of cases we help with. Accept live call transfers from potential clients for the same purpose.
• Verify information to include but not limited to employment, dates of service, deployments, combined rating if any, individual rating for conditions service connected, conditions they are seeking to get service connected whether diagnosed or not and why they believe it is related to their time in service.
• Use VA's Schedule for Rating Disabilities and other applicable instructions to determine the percentage of disability.
• Write recommendation after analyzing and speaking to potential client explaining the decision and reason.
• Perform other related duties as assigned.

WORKING KNOWLEDGE, SKILLS, AND ABILITIES:
• This job requires a minimum of a high school diploma or G.E.D. and 1-2 years of work-related experience with progressive responsibilities, or an equivalent combination of education and experience.
• Other important skills include excellent written and oral communication, analytical, inter-personal and computer skills.
• Proven ability to function well in a fast paced and sometimes stressful environment.

WORKING CONDITIONS:
• This job is normally performed in a mostly clean and comfortable environment.
• Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.
• Duties in this job are usually performed while in a seated position with freedom to move about at will.

REMOTE WORK FROM HOME REQUIREMENTS:
• Not all positions are remote; some require that the employee work in the office.
• Must have a desk, chair and basic essentials to work from home.
• Must have a quiet work area without noise or distractions.
• Must have personal high speed internet service (Wi-Fi is not acceptable). Our minimum internet speed requirement is 100 download & 20 upload speed.
• Must be logged onto your work computer and able to answer calls during your normal work hours.
• Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, MI, NC, NJ, NV, NY, PA, SC, TX, or WV.

Job Tags

Work at office, Remote work, Monday to Friday

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