Job Description

Job Description

Job Description

Job title: Senior Corporate Trainer

Reports to: Manager, Learning & Development

Department: Learning and Development

Location: Alpharetta, GA (Hybrid)

Grade: 16

About Priority:

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About the Role:

The Senior Corporate Trainer plays a critical role in driving the effectiveness and impact of learning programs across the organization. This position owns training initiatives from analysis through delivery and evaluation, ensuring learning experiences are aligned to business needs and produce measurable results.

This role requires strong facilitation, analytical thinking, and the ability to translate complex concepts into clear, actionable learning. You will contribute to high-impact training programs and help ensure employees are equipped to perform at a high level in a fast-paced fintech environment.

Our environment is dynamic and continuously evolving, with frequent changes driven by business growth and transformation. Success in this role requires adaptability, comfort with ambiguity, and the ability to maintain quality and focus in a rapidly changing landscape.

This role is best suited for individuals who thrive in environments where priorities shift, ambiguity is common, and speed and adaptability are critical to success.

Responsibilities:

• Leads Design TNA activities for assigned programs, gathering requirements, identifying performance gaps, and translating business needs into effective learning solutions.

• Designs and refines high-impact training assets, including slide decks, participant guides, and job aids, ensuring all materials are visually engaging and aligned with brand standards.

• Facilitates high-impact and complex training sessions (ILT and VILT), adapting delivery to maximize clarity, engagement, and application.

• Owns content quality and alignment across assigned programs, ensuring consistency between objectives, activities, and assessments.

• Analyzes learner feedback and performance data to identify trends, determine root causes, and implement improvements that drive measurable outcomes.

• Ensures training effectiveness by aligning delivery methods, content, and evaluation approaches to defined outcomes.

• Applies business and product knowledge to ensure training is relevant, accurate, and aligned to current workflows and priorities.

• Supports consistency across program delivery, identifying gaps or risks, and ensuring a high standard of execution.

What Success Looks Like:

• Measurable Growth: Training programs drive measurable improvements in employee performance, supported by clear data and defined success metrics.

• Strategic Alignment: Learning objectives, delivery methods, and evaluation approaches are aligned to produce meaningful and trackable business outcomes.

• Facilitation & Application: Learners are able to apply knowledge and skills effectively in their roles, resulting in increased confidence, accuracy, and efficiency.

• Beyond Completion Rates: Training effectiveness is evaluated using multiple data points (e.g., learner feedback, knowledge checks, and performance indicators) to assess both learning and application.

• Data-Driven Insights: Insights from data are used to identify trends, determine root causes, and continuously improve programs.

• Stakeholder Trust: Stakeholders trust training programs because they are both engaging and results-driven, with visible impact on team performance.

• Ownership & Adaptability: Work is delivered with a high level of ownership and adaptability, managing shifting priorities, adjusting to changing business needs, and consistently following through on commitments to meet deadlines.

Candidate Requirements:

Minimum Requirements:

• 4–7 years of experience in corporate training, learning and development, or a related field

• Proven experience facilitating instructor-led training (ILT and/or VILT), including complex or high-impact sessions

• Experience conducting training needs analysis and developing learning objectives

• Strong ability to analyze feedback and performance data to inform improvements

• Experience creating or refining training content and learning experiences

• Excellent communication and facilitation skills, with the ability to engage diverse audiences

• Strong organizational skills and ability to manage multiple priorities

• Strong visual design skills with the ability to create engaging, high-quality, and interactive instructor-led training materials

• Experience creating training materials (e.g., slide decks, facilitation guides) using PowerPoint, Google Slides, or Canva

Preferred Requirements:

• Experience in fintech, financial services, or a fast-paced, regulated environment

• Experience supporting onboarding, product training, or role-based training programs

• Familiarity with instructional design principles and adult learning methodologies

• Experience using Adobe Learning Manager or other LMS systems

• Ability to connect training outcomes to business performance metrics

• Certifications such as ATD (CPTD) or Certified Professional in Training Management (CPTM)

• Experience with rapid e-learning authoring tools (e.g., EasyGenerator) to create or update supplemental digital learning content.

Work Environment & Culture:

We believe that performance and experience go hand in hand - an exceptional employee experience is earned through contribution. We are a results-driven team, grounded in our core values: ownership, authenticity, service, trust, innovation, and camaraderie.

Our culture is built for those who want to make an impact. We challenge each other to grow, celebrate progress, and support one another through shared goals and real connection. Whether you're building technology, serving clients, or supporting internal teams, you’ll be part of a company that empowers you to perform at your best and be known for results.

Compensation and Benefits:

Compensation range: $85k-$100k
We invest in the whole employee - personally and professionally. Our benefits package is designed to support your well-being, growth, and success - both inside and outside of work.

Financial Wellness

• Bonus programs

• 401(k) match

• Employee Stock Purchase Program (ESPP)

• HSA and FSA options

• Financial wellness resources and employee discount programs

Health & Well-being

• Medical, dental, and vision coverage

• Mental health support for employees and dependents through Lyra Health

• Family planning and women’s health benefits through Carrot

• Gym membership reimbursement and virtual wellness programs (including yoga)

Time Off

• 3 weeks PTO to start, with unlimited PTO after year one

Growth & Development

• Education expense reimbursement

• Leadership development programs

• Certified Payments Professional (CPP) certification support

We believe great performance starts with feeling supported - and we’ve built our benefits with that in mind.

Traditional Physical Requirements:

• Requires prolonged sitting, standing, bending, stooping and stretching.

• Requires the ability to lift 10 pounds.

• Requires eye-hand coordination, manual dexterity and a normal range of hearing and vision (with or without correction).

Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.

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