Job Description

At Chick-fil-A, the Crew Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

What does a shift at Chick-fil-A as a Crew Member look like?

As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You’ll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you’ll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.

Position Type:

• Full-time or Part-time positions available

Hours:

• Day shift works between the hours of 6am-5pm with flexible scheduling
• Night shift works between the hours of 2pm-11pm with flexible scheduling

Our Benefits Include:

• Free meal while working
• Flexible scheduling (and closed on Sundays)
• Medical Benefits- We offer a variety of Medical, Dental, and Vision benefits packages
• 401k with a match (requirements may vary)
• Paid time off (requirements may vary)
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Opportunity for advancement as we promote leaders from within

Front of House Crew Member Responsibilities:

• Smile and greet guests
• Create and Maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests by addressing them by name
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability; MUST BE ABLE TO WORK ON SATURDAYS
• Must have reliable transportation
• Cheerful and positive attitude
• Customer service oriented
• Detail-oriented
• Able to multi-task while working fast paced
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule and required to work Saturdays
• Have the ability to lift and carry 20lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

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