Job Description
Must be:
- *Able to work nights and weekends.**
- Willing to follow procedure and company policy
- Willing to work with a focused team and follow supervisors’ commands. Essential Physical and Mental Functions
- Be able to sit for long periods of time and walk short distances.
- Must be able to work with 2-way radios.
- Work with multiple screens and programs and be able to switch between them with ease.
- Be able to de-escalate situations.
- Must be able to handle stressful situations.
- Must be able to handle the pressure of working with a high volume of calls.
- Read, understand, and clearly speak English; constantly use speech and hearing.
- Constant mental alertness and attention to detail are required while setting priorities and following up on assignments.
- Must possess strong, effective written and oral communication and interpersonal skills. • Must always be able to provide and maintain a professional level of customer service.
- Must be able to use initiative and independent judgment within established guidelines.
- Must be able to frequently prepare reports and logs; required computer skills. Must be able to read and understand all operating procedures and instructions.
- Must have a good knowledge of how to use Word, Excel, and Google Drive.
Schedule:
- 8-10 hour shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Overtime
- Weekends
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