Job Description The TN PULSE Help Desk staff's primary responsibility will be using the Zendesk customer support software embedded in the TN PULSE system to intake, categorize, and resolve TN PULSE issues reported by users. Help Desk staff will be required to review messages within Zendesk (i.e., tickets), either address the issue themselves in TN PULSE or assign the ticket to the appropriate TDOE or PCG staff, communicate with the user upon resolution, and close the ticket. Help desk staff will also be expected to communicate with users while the tickets are open and active to provide updates on the issue's status. TN PULSE Help Desk staff will be trained on the use of the Zendesk customer support software and relevant TN PULSE applications. Help Desk staff will be required to comply with all state and federal privacy laws, TDOE policies, and contract provisions when accessing the system. In addition, they must sign an agreement to adhere to Family Educational Rights and Privacy Act (FERPA) and only view records in the system as needed to fulfill the job responsibilities outlined above. #J-18808-Ljbffr
...Job Description Job Description Full-Time Shopper & Delivery Driver | Buncha This is not gig work . Buncha offers a set schedule... ...Uniform provided What You'll Do Shop and stage Meijer grocery orders in-store using the Buncha app, then deliver orders in a...
...technical tasks in direct support of our mission to serve the military community. The ideal candidate will demonstrate advanced proficiency... ...and their families. This position is contingent upon contract award and is subject to government approval. Employment will commence...
...Position - React JS Developer Work Location - Alpharetta, GA (Hybrid) Rate - DOE Start date - immediately Tech Experience ~10+ years of experience building responsive websites Excellent hands on in React framework, React JS Excellent in JavaScript...
A health technology firm is seeking a Health Informatics Analyst to join their remote team. The role involves analyzing electronic health records and operational data to identify trends and support decision-making in clinical environments. Candidates with a background in...
The YMCA is seeking a caring, energetic Early Head Start Teacher to join our Education, Training & E-Learning team. In this role, you will create a safe, nurturing, developmentally appropriate classroom for infants and toddlers, partnering with families to support each...