Job Description

Job Description

Job Description

The Chief Operations Officer (COO) is responsible for the overall operations of the Haak’u Health (HH) Center. The COO ensures the effective delivery of services that are designed to meet the corporate and administrative needs of patients, the public, and staff. The COO works collaboratively with the Executive Leadership team to provide the highest quality, cost efficient, and integrated clinical care at HH.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all inclusive.

· Responsible to the CEO for the effective strategic leadership of the operational functions of HH.

· Reporting to the CEO, the COO holds day-to-day operating responsibility for the effective and efficient operation of the organization.

· Monitors and reports on monthly performance against the budget; provides regular statistical data concerning operational activities.

· Provides leadership and guidance in the development, implementation, and on-going monitoring of departmental priorities, plans, goals and objectives of HH.

· Appraises and evaluates the results of overall operations regularly and systematically and reports these results to the CEO.

· Assists in developing and supporting HH’s short and long-range program planning, constantly looking ahead to the future and planning for the activities of the organization to meet the administrative needs of the organization.

· Ensures that corporate and administrative policies, procedures, and practices are in accordance with current and evolving regulations, legal requirements, and industry trends.

· Manages non-professional staff in a supportive and professional manner providing guidance, constructive input, and positive feedback.

· Analyzes the current information technology infrastructure and scopes out the next level of information technology and financial systems that support the growth of specific programs and the organization overall.

· Develops, implements, and monitors operating budgets for areas of responsibility.

· Leads efforts to provide high-quality, low-cost day-to-day administrative operations. interventions necessary to improve performance.

· Assumes responsibility for establishing and maintaining effective communication and coordination with HH personnel, departments and management.

· Advises senior management and/or HH Health Board regarding administrative and corporate compliance.

· Ensures the timely completion of reports, records, and other documentation while ensuring all documentation is accurately represented.

· Ensures that all employees are well informed of administrative and corporate policies, procedures, and regulations. Facilitates consistency at all levels of corporate operations.

· Attends and participates in meetings and committees as appropriate.

· Ensures that professional reputation is maintained. Ensures appropriate levels of confidentiality regarding HH.

· Assumes responsibility for related duties as required or assigned.

· Stays informed of trends and changes with respect to corporate compliance and quality initiatives and regulations.

· Incumbent may be required to workday, evening or holiday shifts.

· Performs other duties as assigned.

Education:

Master’s degree in health care administration, or Business Administration, or equivalent experience. 

Experience:

· Five (5) years of leadership or management experience in healthcare, or related field.

· Understanding of governmental regulations and administrative compliance requirements.

· A highly effective communicator who will make communications a top priority within the organization and will be a responsive, relational, interactive, and accountable leader who will recognize the importance of building consensus and providing leadership with credibility, influence, respect, and listening skills.

· An appreciation of the challenges and the opportunities associated with being a change agent within the context of a growing healthcare organization.

· Proficient knowledge and expertise in hospital and/or ambulatory health care related quality and performance improvement principles and practices, as well as regulatory and statutory requirements for quality improvement and patient safety in health care.

· The ability to create inclusive teams and that are active and enthusiastic participates in the successful implementation of quality and safety strategies and plans based on improving quality goals.

· Possess not only excellent organizational, oral and written communication skills, but the ability to persuasively communicate project proposals, plans and status to key stakeholders.

· Proven ability to resolve issues efficiently and effectively.

· Approaches problems and decisions methodically and objectively; involves others as needed; uses sound judgment in making decisions and understanding the impact to themselves, patients, their team, and the organization.

· Conducts the appropriate analysis to identify the symptoms and root cause of issues; makes timely decisions.

· Proficient in program development with strong leadership and teambuilding skills.

· Solid analytical and technical skills and problem-solving and critical thinking to analyze problems and develop solutions.

· A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.

Position Preferences:

Prior experience working with Indian Health Services (IHS), a Tribe or Tribal Organization.

Ten (10) or more years of healthcare experience in hospital and/or ambulatory care facilities.

Native American Preference.

Haak'u Health Center, formally Acoma/Canoncito/Laguna (ACL) Clinic is now hiring! Please consider joining the Haak'u Health Center team.

Company Description

Haak'u Health Center, formally Acoma/Canoncito/Laguna (ACL) Clinic is now hiring! Please consider joining the Haak'u Health Center team.

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