Job Description

Administrative Assistant / Front Desk

The ATAM Administrative Assistant / Front Desk must be detail-oriented and have the ability to multitask while managing a high-volume business. Must have enthusiasm for the beauty and wellness industry and possess excellent customer service skills for both internal (our team) and external guests. Enjoy working with others and possess a friendly and outgoing personality. Excellent communication, listening, organizational, problem-solving, and computer skills. Must be a team leader and enjoy mentoring others.

Objectives

• Demonstrate top-notch phone skills credentialing the practice, providers, and treatments. Acts as a 'model' first impression of the practice
• Uses approved telephone script to address common patient inquiries, confirmation calls and scheduling
• Checking in and checking out patients
• Scheduling and rescheduling patient appointments
• Performs other downtime tasks as assigned by management
• Represents our aesthetic medicine practice in a professional manner
• Must work 1 Saturday/month with a day off during the week of the Saturday worked
• Attend team meetings as scheduled
• Participate in monthly or quarterly Personal, Professional and Financial Goal meetings

Requirements

• Competencies
• Ability to work in a fast-paced environment; ability to multi-task
• Excellent team and individual work skills
• Education and Experience
• At least one (1) year of experience in customer service. (Preferred, not required)
• Physical Requirements
• Bending, kneeling and lifting 15lbs
• Commitment to Diversity

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Anne Therese Aesthetic Medicine recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

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